Order processing time is approximately 2-5 business days depending on the size of your order. All orders placed after 7PM EST will be processed the next business day. If you would like to inquire about the status of your order, please do so courteously. Make sure to have your order number available when inquiring. Send your email to firstname.lastname@example.org along with your order number and your question (s).
There are NO REFUNDS after an order is processed. Once an order is processed, only exchanges are excepted on products that are sent in error. We do not accept fraudulent claims or chargebacks. If any fraudulent claims are found, the user will be reported and blocked from further purchases.